CUSTOMER STORYMULTI-BRAND RESORT ORDERING & REWARDS

Every venue, guest journey and park—connected.

food2go connects 28 Away Resorts food and drink brands, each with different menus and pricing, through QR-powered table ordering, collection, delivery direct to caravans and rewards for permanent holiday park residents.

Discuss a similar project

Guests using mobile ordering at a holiday resort — HOLIDAY PARK HOSPITALITY

Guest scanning a QR code to order at a table — QR-POWERED TABLE ORDERING

TABLECOLLECTIONTO YOUR CARAVAN

PLATFORM AT A GLANCE

Confirmed Away Resorts deployment scope as at September 2026.

Confirmed multi-brand deployment scope28

food & drink brands

Distinct menus and pricing configured around every brand and location.

Confirmed service configuration3

guest ordering journeys

QR table ordering, collection and on-park delivery direct to caravans.

Confirmed bespoke integration capabilityLIVE

WRS availability sync

Bespoke menu and product on-stop status connected to the POS.

THE STORY BEHIND THE PLATFORM

From established brand
to connected growth.

THE BUSINESS

Twenty-eight brands across one varied holiday park estate.

Away Resorts brings together 28 food and drink brands across its holiday parks. Each venue can have its own menu, pricing and service mix, serving holiday guests as well as permanent park residents across very different occasions.

THE CHALLENGE

Keep every venue different without fragmenting the guest journey.

Support 28 brands with different menus and pricing across multiple parks and hospitality formats. Guests need to order at the table, collect from a venue or receive delivery at their caravan, while permanent residents need a relevant rewards experience. Menu and product availability must also remain consistent with the WRS Systems POS used by venue teams.

THE SOLUTION

Configure every brand. Connect every park.

food2go provides QR-powered table ordering and collection journeys tailored to each venue, plus on-park delivery direct to caravan locations. Rewards recognise permanent holiday park residents, while a bespoke WRS Systems integration synchronises menus and product on-stop status so the digital journey stays aligned with in-venue operations.

THE CONNECTED PLATFORM

One platform shaped around the complete park experience.

Away Resorts can configure each venue locally while connecting guest ordering, resident rewards and point-of-sale availability across the wider estate.

QR table ordering

Guests scan at the table and order through a venue-specific journey with the correct local menu and pricing.

Collection & caravan delivery

Guests can collect from a venue or choose on-park delivery direct to their caravan location.

Resident rewards

Permanent holiday park residents receive a dedicated rewards experience designed around repeat visits and spend.

WRS menu & on-stop sync

A bespoke integration synchronises menus and product on-stop status with WRS Systems POS, keeping digital availability aligned with the till.

COMMERCIAL OUTCOME

Away Resorts can give guests a simple, consistent way to order across its parks while preserving the menu, pricing and service model of every brand—and keeping digital availability aligned with WRS Systems POS.