MULTI-SITE ORDERING & LOYALTY

Making direct ordering a core engine of growth.

A fully branded ordering platform built around multiple stores, varied menus and one connected customer journey across responsive web and mobile app.

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Customer using mobile ordering in a quick-service restaurant

KEY OUTCOME15%increase in average basket spend

THE CHALLENGE

A digital experience built around the operation.

Bring stores with different menus into one dependable digital ecosystem without losing the identity of a long-established takeaway brand.

THE SOLUTION

Connected technology. Clearly branded.

food2go delivered branded responsive ordering, a mobile app, integrated loyalty and central management for pricing, promotions, customer communication and reporting.

Multi-site branded orderingMobile app and responsive webIntegrated loyaltyCentral promotions and reporting

COMMERCIAL OUTCOME

Big John’s created a stronger direct sales channel while giving customers a consistent ordering and loyalty experience across its store network.

View the original food2go case study

Making direct ordering a core engine of growth.

A digital experience built around the operation.

Connected technology. Clearly branded.

Big John’s created a stronger direct sales channel while giving customers a consistent ordering and loyalty experience across its store network.

Ready to grow direct?